FAQ

Fair questions, honest answers.

Training your own parent to resist scams raises real questions. Here are ours, answered the way we'd want them answered.

Isn't this just tricking my mom?

It's practice, with her permission. The difference between a trick and a drill is consent — she signs up knowing practice scams will come, the same way an employee at any big company knows their IT team sends test phishing emails. The moment she interacts with one, it identifies itself and teaches her something specific. Most enrollees come to enjoy catching them.

Does my parent know they’re enrolled?

Always. Personal consent is required — we'll never "secretly test" anyone. What keeps it effective is that they don't know when or what form the next drill takes. Real scammers don't make appointments either.

What if it upsets or embarrasses them?

Drills are designed with published research on older-adult learning: private, positive, no shame, immediate reassurance. Missing a drill triggers a 30-second friendly lesson, visible to no one except family members your parent approved. And if it's not landing well, unenroll in one click.

What if they never fall for a single drill?

Wonderful — the Resilience Report proves it, month after month, and that proof is worth as much as the training. Scams evolve constantly, so staying enrolled keeps skills current against tactics that didn't exist last quarter. Think of it like a smoke detector that also texts you "all clear, and here's why."

Will this actually work?

No one can promise a person will never be scammed — walk away from anyone who does. What the research shows: one-time education fades within about a month, while simulated experience with immediate coaching is the approach a 2024 federal research review called promising, and it's how virtually every large company trains employees. See Why it works.

Do you access bank accounts or financial information?

Never. ScamPrep doesn't monitor money at all — that's a different (complementary) category of product. We only need contact channels: an email address, and optionally a phone number and mailing address.

Is this another app they'll have to manage?

No — and that's deliberate. No apps, no downloads, no logins, no passwords to forget, nothing to troubleshoot. Drills and briefings arrive through the channels they already use every day: their inbox, their texts, their phone. There's nothing new to check, update, or keep charged. If they can read an email, they're already set up.

What kinds of practice scams do you send?

Practice versions of what's actually circulating: fake bank alerts, delivery texts, prize notifications, tech-support pop-ups, "grandparent in trouble" messages, and new AI-driven variants — refreshed monthly from FBI, FTC, and state regulator reporting. Never anything involving real money or real personal risk.

Is it legal to send simulated scam texts and calls?

Yes — with proper consent, which we obtain in writing before any text or voice drill, per the Telephone Consumer Protection Act. It's why we start every enrollment with email and treat consent as a feature, not paperwork.

My dad is sharp as a tack. Isn't this insulting?

Sharp people get scammed every day — optimism bias ("it won't happen to me") is exactly what scammers exploit, and today's AI-voice scams fool professionals. Framing that helps: this is the same training Fortune 500 companies require of every employee, including their CEOs. It's not about being gullible; it's about reps.

Can I enroll myself?

Absolutely. A meaningful share of our early-access list is people 60+ who want the training for themselves. The Resilience Report goes wherever you want — including only to you.

What does it cost?

$9/month for one person or $15/month for two, billed annually ($12 and $20 if billed monthly). Every plan starts with a 14-day free trial and carries a 60-day money-back guarantee. Businesses: volume pricing from $4–8 per person monthly. See pricing →

When can we start?

We're onboarding founding families from the early-access list now, in small cohorts so every family gets white-glove setup. Join the list and we'll tell you exactly where you are in line.

Make the first scam a practice one.

Start today. Every plan begins with a 14-day free trial and is backed by a 60-day money-back guarantee — and founding members help shape the product protecting the people they love.

Start your free trial